Entertainment on fr99 goes beyond winning — it means maintaining your mental well-being and family responsibilities. We want you to have fun, but always within safe limits.
Fr99 strictly prohibits account registration for anyone under 18.
Your safety is our priority. fr99 is here for you with responsible gaming tools.
Fr99 believes that gambling and betting are a form of entertainment — not a source of income or a way to solve financial problems. Our responsible gaming policy is built to protect every user's mental and financial well-being.
Responsible play means gaming or betting while staying fully in control — of your time, your money, and your emotions. At fr99, we want you to enjoy every session, without it negatively affecting your family, work, or personal life.
For many people, betting or playing slots feels like just "killing a bit of time." But when that "bit" becomes too much, problems start. fr99's responsible gaming policy is designed for exactly that moment — to help you stop in time, before you end up with regrets.
Fr99 is among the first platforms in Bangladesh's online gaming space to move responsible gaming beyond policy statements and into practice — through real tools and genuine support. We believe a healthy, satisfied player is our greatest long-term asset.
Not all gaming is harmful. Problems arise when gaming goes beyond your control. Use the checklist below to see where your gaming habits stand:
| Topic | Healthy Gaming | Problematic Gaming |
|---|---|---|
| Purpose | For entertainment | To chase losses |
| Budget | Set and honored | Regularly exceeds limits |
| Time | Planned and limited | Disrupts sleep or work |
| When on a losing streak | Taking it in stride | Playing more when angry or frustrated |
| Family & Relationships | Not affected | Conflict and secrecy increase |
| Financial Situation | Stays stable | Debt grows or savings are wiped out |
Fr99 offers several practical tools to help you stay in control of your gaming habits. You can activate any of these at any time from your account settings:
Set a daily, weekly, or monthly deposit cap. Once the limit is reached, fr99 will automatically stop accepting further deposits.
Set a maximum time limit for each gaming session. When that time is up, fr99 will send you a reminder to take a break.
Take a temporary break from 1 day up to 6 weeks. Your account stays active during this period, but betting will be disabled.
Close your account temporarily or permanently, from 6 months onwards. Login is completely disabled for the duration of the exclusion period.
If you reach a set loss amount, fr99 will automatically end your session to prevent emotionally driven overspending.
Pop-up notifications will appear at regular intervals showing how long you've been playing and how much you've spent.
Answer the following questions honestly. If more than three answers are "Yes," talk to the fr99 support team or consider self-exclusion.
Do you place more bets on the same day to try to recover money lost from earlier losses?
Have you borrowed or considered borrowing money from family or friends to fund your gaming?
Have you tried to cut back or stop gaming but been unable to?
Have you lied to or hidden your gaming activity from family members?
Do you feel restless, irritable, or low when you're not gaming?
Have you skipped work, study, or family responsibilities to spend time gaming?
Do you find yourself thinking about wagering more than your budget allows in hopes of winning?
Fr99 strictly prohibits platform access for users under 18. Age verification is mandatory at registration, and any account suspected of being underage will be suspended without prior notice.
If you have children or teenagers at home, take the following steps:
Gaming addiction is a real issue, and seeking professional help is completely normal. fr99 protects your privacy and offers support without judgment.
If you feel gaming is getting out of your control, reach out to fr99's 24/7 support team. Our trained support agents will help guide you in the right direction — without judgment and in complete confidence.
You can also activate self-exclusion directly from your account at any time. This takes effect immediately and cannot be reversed until the chosen period has ended.
Among online betting platforms in Bangladesh, fr99 has invested the most in responsible gaming — because your wellbeing is our top priority.
Set deposit limits, loss limits, or session timers in just a few taps. No complicated steps — fr99's interface is simple and straightforward.
Takes effect immediately once confirmed. No one can reopen the account before the set period ends — not even you.
When you're approaching your set time or budget, fr99 will automatically send you an alert so you can stay aware.
Your use of responsible gaming tools is kept strictly confidential. No one will know whether you have set limits or activated self-exclusion.
Fr99's support agents are trained in responsible gaming. Whatever you're going through, they're ready to help with care and understanding.
View your full betting and deposit history from your account at any time and analyze your own patterns.
Answers to the most frequently asked questions about fr99's responsible gaming policy.
Enjoy a safe and responsible gaming experience on fr99. Our tools and support team are always here for you.