Fr99 Terms and Conditions — Please read before use

Fr99 (referred to herein as the "Platform" or "we") is an online betting and gaming service provider. These Terms and Conditions apply to all services, websites, and mobile applications operated by fr99.

You must be at least 18 years of age to use the fr99 platform. It is solely your responsibility to verify that online gaming is legal under the laws of your country of residence. Users in jurisdictions where online betting is prohibited by law are not permitted to register an account or place bets on fr99.

These Terms and Conditions should always be read together with the fr99 Privacy Policy and Responsible Gaming Policy. Together, these three documents define the full legal relationship between fr99 and its users.

To open an account on fr99, you must register with accurate and complete information. fr99 reserves the right to close any account at any time if false or misleading information is provided. Each user may hold only one account.

• At the Time of Registration Valid mobile number and email address This field is required.
• Opening multiple accounts from a single device or IP address is strictly prohibited.
• Withdrawals above a certain limit will not be processed until KYC (Know Your Customer) verification is complete.
• Multiple family members may hold separate accounts; however, sharing the same payment method will require verification.

You are solely responsible for keeping your account password and login credentials secure. If unauthorized access to your account occurs, you must notify the fr99 support team immediately.

All betting activity on fr99 is governed by specific rules. Once a bet is confirmed, it cannot be changed or cancelled, unless fr99 management decides otherwise under exceptional circumstances.

• Minimum Bet: A minimum stake applies to each bet and may vary depending on the game.
• Maximum Payout: A maximum win limit applies to winnings from a single bet.
• Odds changes: Odds may change before a bet is confirmed in live betting.
• Event cancellation: If an event is cancelled, the stake for that bet will be refunded.
• Technical Issues: Bets left incomplete due to a technical error will be voided and the stake refunded.

All decisions made by fr99 on betting matters are considered final. Any disputes regarding a result must be reported to the support team within 24 hours.

Deposits on fr99 can be made via bKash, Nagad, Rocket, and USDT. Funds are generally credited to your account within 1–15 minutes. For any deposit issues, please contact support with your transaction ID.

• Minimum Deposit: BDT 300 (Three Hundred Taka)
• Maximum Daily Deposit: Varies by account level
• Minimum Withdrawal: BDT 500 (Five Hundred Taka)
• Withdrawal processing time: Usually 1-3 business days
• Withdrawal method: Must be made to the same method used for the deposit

Fr99 may request additional verification for any suspicious transaction. Failure to provide the required documents may delay the withdrawal process. Any attempt to initiate a chargeback or reverse a payment will result in immediate account suspension.

Fr99 regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own specific terms, which are detailed on the relevant offer page. By claiming a bonus, you are deemed to have accepted its specific terms and conditions.

• Welcome bonus: Applicable to first deposits only; cannot be claimed more than once.
• Wagering requirement: A specified wagering requirement must be met before bonus funds can be withdrawn.
• Bonus Expiry: Every bonus has a set expiry period within which it must be used.
• Game Restrictions: Some bonuses may be restricted to specific games or betting markets.
• Multiple bonuses: If multiple bonuses are active at the same time, separate terms apply to each.

Fr99 is committed to maintaining a fair and secure betting environment. The following activities are strictly prohibited on the fr99 platform and may result in account termination:

• Creating or operating multiple accounts
• Using fr99 for money laundering or the handling of illicit funds
• Using bots, automated software, or artificial intelligence to place bets
• Exploiting system vulnerabilities or bugs to gain an unfair advantage
• Attempting unauthorized access to another user's account
• Fraudulent conduct toward fr99 employees
• Selling, transferring, or lending your account to another person

Fr99 reserves the right to suspend or permanently close any account for any reason, particularly in cases of rule violations. Users may also close their own account at any time.

• Temporary Suspension: Your account may be temporarily locked during a security verification check.
• Voluntary Closure: You can close your account at any time by contacting the support team.
• Self-Exclusion: You can self-exclude for a period ranging from 30 days to permanent.
• Cooling-off period: You can take a break for anywhere between 24 hours and 6 weeks.

If there is a valid balance remaining at the time of account closure, it will be returned via the designated payment method — provided no rule violations have occurred. To learn more about responsible gaming, visit our Responsible Play Page View.

Fr99 strives to operate the platform with the highest standards of security and reliability. However, fr99 will not be held liable in the following circumstances:

• Bets lost or delayed due to internet connectivity issues
• Losses caused by software issues on the user's own device
• Losses resulting from sharing your account login details with another person
• Delays or Errors by Third-Party Payment Gateways
• Events beyond fr99's control, such as natural disasters or government directives

Fr99 takes the protection of users' personal data seriously. Information collected during registration is used solely for the purpose of providing services and ensuring security.

• Your information will never be sold to any third party.
• Information may be shared when required by legal obligation or at the request of relevant authorities.
• The fr99 website uses cookies; you can manage cookie preferences through your browser settings.
• Even after account closure, certain data may be retained for a defined period due to legal obligations.

For our full data protection policy, please visit our Privacy Policy Read.

Fr99 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Users will be notified of significant changes in advance via email or platform notification.

• Dispute Resolution: All complaints will first be directed to the support team for resolution.
• Appeals process: If you are not satisfied with the support team's decision, you may submit an appeal within 7 days.
• Final Decision: The decisions of fr99 management are final and binding in all matters.
• Language: The English version of these Terms and Conditions shall at all times be considered effective and binding.

These Terms and Conditions were last updated in January 2026. Continued use of fr99 constitutes your acceptance of the updated terms.